1. Introduction
Welcome to Smarter Vacation Rentals (smartervacation.rentals), operated by Smarter Property Management (“we”, “us”, “our”). We care about your privacy and are committed to protecting your personal data.
Effective Date: 01-01-2025
This policy explains what information we collect, how we use it, who we share it with, and your rights. By using our website or booking services, you accept the practices described here.
2. Information We Collect
Personal Data:
- Contact details (name, email, phone, postal address)
- Payment information (collected by our secure third-party processor)
- Booking details (dates, guest count, preferences)
- Device & usage data: IP address, browser, pages visited, referral info, cookies
Other Data:
- Communications (emails, messages, phone calls) for customer support, reservations, or marketing
- Property access details (e.g., lock-box codes)
3. How We Use Your Information
We use your data to:
- Process bookings & payments
- Communicate reservation details, updates, or service-related messages
- Improve our website and services (analytics)
- Send promotions or offers (with your consent where required)
- Comply with legal obligations and protect our business
4. Cookies & Tracking
We may use cookies, web beacons, and analytics (e.g., Google Analytics) to:
- Make the site function correctly
- Understand and analyze user behavior. You can disable cookies in your browser, but certain features may then be unavailable.
5. Sharing & Disclosure
We may share your information with:
- Payment processors and booking/payment platforms
- Service providers (cleaning teams, inspectors, etc.) as needed to support your stay
- Legal authorities when required by law or to protect our rights or safety
- Affiliates or partners, where necessary for operations
We do not sell your personal information.
6. Third-Party Links & Services
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
7. Data Retention
We retain your information as long as needed to fulfill the purpose it was collected for, or as required by law—typically up to [e.g. 3–5 years] after your last interaction with us.
8. Your Rights
Depending on your jurisdiction, you may have:
- The right to access, correct, or delete your personal data
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent granted for marketing
To exercise these rights or ask questions, please contact us at:
Email: sales@smarterpropertymanagement.com
Phone: 833-545-3776
9. Children
Our services are intended for adults (18+). We do not knowingly collect data from minors. If we learn we have inadvertently obtained personal information of a minor, we will delete it promptly.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is fully secure.
11. International Transfers
If you purchase or communicate with us from outside the U.S., your data may be transferred to and processed in the U.S., where our servers are located and our operations are based.
12. California & Other Privacy Rights
If you’re a resident of California (or other states with privacy laws), you may have additional rights under the CCPA or similar laws. Please contact us for more details.
13. Changes to This Policy
We may update this policy. We’ll post the revised version on our site with a “Last Updated” date. Please review periodically.
14. Contact Us
Smarter Property Management
Email: sales@smarterpropertymanagement.com
Phone: 833-545-3776
Address: 19300 Rinaldi Street, Suite L, Porter Ranch, CA 91326